Cemetery & Funeral Bureau - California Department of Consumer Affairs

About Us

Strategic Plan

MISSION
To protect California consumers, the Cemetery and Funeral Bureau will:
* Serve as guardian and advocate of consumer rights and options relating to cemetery and funeral needs.
* Vigorously enforce the Bureau's laws regulating the cemetery and funeral industry.
* Encourage consumer and business participation to promote a safe, fair, and competitive marketplace.
* Foster a proactive and responsive environment that encourages relevant policies and operations.

VISION
To be the foremost guardian for consumers of California cemetery and funeral services.

VALUES
The Bureau values:
* Staff willingness to work together to support each other to reach a common goal.
* Collaborative relationships in decision-making
* Empathy, integrity, and understanding in serving consumers.
* Professionalism in serving the industry.

Contact Us
Cemetery & Funeral Bureau
1625 North Market Blvd.,
Suite S208
Sacramento, CA 95834
(916) 574-7870
Fax (916) 928-7988

or

Department of Consumer Affairs,
Consumer Information Center
(800) 952-5210
emailcfb@dca.ca.gov